Online gaming at p98 is designed to be an enjoyable and entertaining experience for Pakistani players. We take our duty of care seriously — which means giving you full control over how you play, clear information about the risks of gambling, and the tools to step back whenever you need to. No excuses, no delays.
If you or someone you know is struggling with problem gambling, please use our self-exclusion tools or reach out to a responsible gaming support service in your area. You are not alone, and help is available.
p98 Support: [email protected] — available 24/7 via live chat.
All six responsible gaming tools are built directly into your p98 account — no need to call support, no waiting periods on reductions.
Set a maximum amount you are allowed to deposit into your p98 account on a daily, weekly, or monthly basis. Once a limit is set, p98 will block any deposit that would push you over it. Reducing your limit takes effect immediately. Increasing a limit requires a 24-hour cooling period — giving you time to reconsider before more funds become accessible.
Configure automatic reminders that alert you once you have been actively logged in and playing for a set duration. You choose the interval — 30 minutes, 1 hour, 2 hours, or a custom time. When your session limit is reached, p98 displays a clear notification asking if you want to continue or log out. It is a small nudge that makes a real difference over time.
Set a cap on the total amount you can lose during a defined period. Once your loss limit is reached for that day, week, or month, p98 will prevent further bets from being placed until the period resets. This is one of the most effective tools for staying within your personal entertainment budget, whether you are in Karachi or Islamabad.
Need a short break without closing your account permanently? A cooling-off period temporarily suspends all gaming and deposit activity on your p98 account for 24 hours, 7 days, or 30 days. During a cooling-off, you cannot log in to place bets or make deposits. Your account balance is preserved and withdrawal of any existing balance remains available.
Self-exclusion is p98's most powerful responsible gaming tool. When you activate it, your account is immediately and completely suspended for your chosen period — 6 months, 1 year, 5 years, or permanently. p98 will not lift a self-exclusion before its expiry date under any circumstances. During the exclusion, you will not receive any promotional communications from p98.
p98 can display a reality check pop-up at regular intervals during your session, showing your total session time, net gaming result for the session, and your current balance. Reality checks help you stay aware of how your session is going in real terms — not just how it feels in the moment. You control how often the check appears.
All p98 responsible gaming tools are accessible directly from your player account — no need to contact support for any reduction or restriction. Here is how to find them:
Visit p98.bio and log in using your registered Pakistani mobile number or email address and your account password.
Tap or click the account icon in the top-right corner of the screen. From the dropdown, select "Account Settings" to open your full account management area.
Inside Account Settings, tap the "Responsible Gaming" tab. All tools — deposit limits, session timers, loss limits, cooling-off, and self-exclusion — are displayed on a single screen.
Enter the limit values that match your personal budget and entertainment preferences. Reductions apply immediately. p98 will confirm all changes via a notification to your registered email address.
If you need help activating self-exclusion, adjusting limits, or have any questions about responsible gaming at p98, our live chat support team is available 24 hours a day, 7 days a week.
Example of how responsible gaming limits appear in a p98 player account. All values are set by you and take effect immediately on reduction.
Problem gambling can develop gradually. Many Pakistani players who develop a gambling problem do not realise it until the impact on their finances, relationships, or mental health becomes significant. The earlier you recognise the signs, the easier it is to address them.
Ask yourself honestly — have you experienced any of the following in the past few months?
Tick any statements that apply to you. This is a private, informal check — nothing is submitted to p98. It is just a tool to help you reflect on your own gambling behaviour honestly.
This is not a clinical diagnostic tool. If you have concerns about problem gambling, please speak to a qualified support professional.
p98 is strictly an adult-only platform and we treat our 21+ age restriction with complete seriousness. Gambling by persons under the age of 21 is not permitted under any circumstances, and p98 takes active steps to prevent underage access.
Every p98 account undergoes mandatory identity verification before withdrawals are processed. Our KYC process requires a valid CNIC or Passport that confirms the player's date of birth. Any account found to belong to a person under 21 years of age will be immediately and permanently closed, all deposits returned, and all winnings voided.
If you share a device with younger members of your household in Lahore, Faisalabad, Multan, or elsewhere, we strongly recommend you keep your p98 login credentials private and log out fully after every session. Consider using your device's parental controls to restrict access to gambling content for any minors in your home.
Most Pakistani players enjoy p98 responsibly. These habits help keep it that way.
Decide exactly how much you are comfortable spending before you log in. Think of it as your entertainment budget — the same way you would budget for a cinema trip or a dinner out in Karachi. Once it is gone, the session is over. Set a p98 deposit limit to make this automatic rather than a willpower test.
Chasing losses is the most common pathway to problem gambling. If you have hit your loss limit for the day, log out. The p98 casino will still be there tomorrow. No session lasts forever, and trying to win back what you have lost in a single session almost always leads to losing more.
Treat your p98 sessions the same way you treat any other form of entertainment — as an activity you enjoy within a set budget, not as a way to generate income. Casino games and sports betting have a house edge; over the long run, they are not a reliable way to make money. Play because it is fun, not because you need to win.
Some of the worst gambling decisions happen when players are tired after a long day, emotionally stressed, or trying to escape a difficult situation. If you are not in a calm, clear headspace, it is better to skip the session. p98 will be ready when you are feeling balanced and in control.
Long, uninterrupted gaming sessions make it harder to stay aware of how much time and money you are spending. Use p98's session time reminders to prompt regular breaks. Step away, have some chai, reconnect with family. Balance is what keeps gaming enjoyable long-term.
If you feel that your gambling is getting out of hand, the most important step you can take is talking to someone — a family member, a close friend, or a support professional. Reaching out is not a weakness; it is the smartest move available to you. p98 support is also available 24/7 if you need a confidential conversation about your options.
Responsible gaming is not a checkbox exercise at p98 — it is embedded into every part of how our platform is designed and operated. Here is what we commit to every Pakistani player who uses p98:
Thousands of Pakistani players enjoy p98 every day — cricket betting during PSL, live casino sessions, and slots — all within their personal budgets. Set your limits, use our tools, and keep it fun.