p98 Frequently Asked
Questions

Creating a p98 account takes under two minutes. Visit p98.bio, tap the registration button, and fill in your full name, Pakistani mobile number, email address, date of birth, and city (e.g., Karachi, Lahore, Islamabad). Choose a strong password, accept the Terms and Conditions, and your account is live immediately. You must be 21 years of age or older to register.

p98 requires a valid Pakistani CNIC (both sides) or a current Passport as your primary identity document. You also need to submit a selfie holding your ID, plus proof of your payment method — for example, a screenshot of your JazzCash or EasyPaisa account showing your registered mobile number. KYC is required before your first withdrawal is processed. The review typically takes 24 to 48 hours on business days.

On the p98 Login page, tap "Forgot Password" below the login fields. Enter your registered email address or Pakistani mobile number. p98 will send a password reset link to your email or an OTP to your mobile number within a few minutes. Follow the link or enter the OTP to create a new password. If you do not receive the reset message, check your spam folder or contact p98 live support.

No. p98 strictly enforces a one-account-per-player policy. Each Pakistani CNIC, mobile number, email address, device, and household is permitted only one p98 account. Creating duplicate accounts is a violation of our Terms and Conditions and will result in the permanent closure of all associated accounts, the voiding of any bonus winnings, and the withholding of funds pending investigation. If you believe your account was duplicated in error, contact support immediately.

To permanently close your p98 account, contact the support team via live chat or email at [email protected] and submit a formal account closure request. p98 will first process any pending withdrawals of your remaining balance before closing the account. Note that if you are closing your account due to problem gambling concerns, we strongly recommend activating self-exclusion instead — this prevents re-registration during a vulnerable period.

The minimum deposit at p98 is Rs 500 (PKR) for JazzCash and EasyPaisa transactions. For bank transfers via HBL, UBL, or Meezan Bank, the minimum deposit is Rs 1,000 (PKR). Visa and Mastercard deposits start from Rs 1,000 (PKR). There is no maximum single deposit limit set by p98, though individual payment providers may impose their own transaction limits which will apply.

JazzCash and EasyPaisa deposits are credited to your p98 account instantly in most cases — usually within 30 seconds of completing the transaction on your mobile. Occasionally, network delays on the JazzCash or EasyPaisa side may cause a short lag of up to 5 minutes. If your deposit has not appeared after 15 minutes, contact p98 live support with your transaction reference number and we will resolve it promptly.

JazzCash and EasyPaisa withdrawals from p98 are typically processed within 1 to 4 hours after approval, often on the same day. Bank transfers to HBL, UBL, or Meezan Bank accounts take 1 to 3 business days depending on interbank processing times. All withdrawals require completed KYC verification. p98 aims to approve withdrawal requests within 24 hours of submission during business hours.

p98 does not charge any platform-level fees on standard deposits or withdrawals in PKR. However, JazzCash, EasyPaisa, and bank providers may apply their own standard transaction service charges, which are outside p98's control. Always check your payment provider's fee schedule for mobile wallet transfers. For Visa and Mastercard transactions, your issuing bank may apply foreign transaction fees depending on how the transaction is classified on your statement.

No. As a standard anti-money-laundering policy, p98 requires that withdrawals be returned to the same payment method and account used for the original deposit. You cannot withdraw to a JazzCash number that was not used to fund your p98 account. If your JazzCash number has changed or the account is no longer active, contact p98 support with documentation to request a reviewed exception. This process may require additional KYC verification.

Yes — the p98 Cricket sportsbook covers PSL (Pakistan Super League) matches extensively, including match winner, top batsman, total runs, over/under, and live in-play markets updated ball by ball. p98 also covers international Pakistan cricket fixtures — Test matches, ODIs, and T20Is — along with other major leagues like IPL, BBL, and The Hundred. All cricket betting markets are displayed in PKR odds and settled the same day as the match result.

All slot games on p98 use certified Random Number Generators (RNG) independently audited by recognised testing labs. The Return to Player (RTP) percentage varies by title and is typically displayed in each game's information panel — most p98 slots carry an RTP between 94% and 97%. This means that over millions of spins, the game returns that percentage of all wagered amounts to players. Short-term results vary, but all games are provably fair.

Absolutely. p98 is a fully browser-based platform optimised for Pakistani mobile users. There is no app to download — simply open p98.bio in Chrome, Firefox, or Safari on your Android or iOS device, log in, and all games load directly in your browser. The platform is optimised for slower mobile connections common across Pakistan and works well on Jazz, Telenor, Zong, and Ufone networks. Performance is smooth even on 4G and decent 3G connections.

The p98 Casino live dealer section features real human dealers streaming in high definition, including Live Baccarat, Live Roulette, Live Blackjack, Live Sic Bo, and game-show-style titles. Vivo Live tables are also available through p98, offering additional live dealer variants popular across Asia. Minimum bet limits on live tables start from as low as Rs 100 PKR, making them accessible for players at all budget levels.

Shade Dragon Fishing is a multiplayer arcade-style shooting game available on p98 where you aim and fire at fish and sea creatures to earn points that convert to real PKR winnings. Each creature has a different payout multiplier — rarer and larger creatures pay more. The game features special boss rounds including Dragon targets with high multipliers. It is one of the most popular non-slot game types on p98 among Pakistani players looking for something more interactive than spinning reels.

p98 offers a welcome bonus to newly registered Pakistani players on their first qualifying deposit. The bonus amount and percentage are displayed on the p98 promotions page at the time of registration. To claim it, make your first deposit via JazzCash, EasyPaisa, or bank transfer and opt in to the welcome bonus during the deposit process. Bonus funds are credited to your bonus wallet within minutes and are subject to wagering requirements before withdrawal.

A wagering requirement (also called a playthrough requirement) is the number of times you must bet your bonus amount before the resulting winnings can be withdrawn as real PKR. For example, a 20x wagering requirement on a Rs 1,000 bonus means you must place Rs 20,000 in total bets before withdrawing. Not all games contribute equally — slot games typically contribute 100%, while some table games contribute less. Always check the specific terms of each p98 promotion for the exact wagering multiplier and eligible games.

Yes. Beyond the welcome bonus, p98 regularly runs reload deposit bonuses, cashback offers on cricket betting losses, free spin promotions tied to new slot game launches, and special tournament prize pools during major PSL and international cricket seasons. Promotions are sent via email and SMS to opted-in players. You can also check the p98 promotions section of your account for any active offers. Bonus availability varies and promotional terms are time-limited.

No. Bonus funds at p98 cannot be withdrawn directly — they must be wagered the required number of times as stated in the specific promotion's terms before any resulting balance becomes withdrawable real money. However, your original real-money deposit (the cash portion of your balance) is always available for withdrawal at any time, subject to standard KYC verification being complete. You can choose to forfeit your bonus at any time from your account settings if you wish to withdraw your cash balance sooner.

Yes. p98 operates under an international gaming licence and is subject to regulatory compliance requirements including player fund segregation, RNG certification, and responsible gaming obligations. All financial transactions are processed through verified channels — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard. Player data is protected by 256-bit SSL/TLS encryption. p98 is independently audited for game fairness and financial integrity on a regular basis.

Log in to your p98 account, go to Account Settings, and open the Responsible Gaming tab. Select "Self-Exclusion" and choose your preferred duration — 6 months, 1 year, 5 years, or permanent. The exclusion activates immediately and cannot be reversed before its expiry date. During the exclusion period, your account is fully suspended, you cannot deposit or bet, and p98 will not send you any promotional communications. You can also request self-exclusion 24/7 through p98 live chat support.

Yes. p98 provides a full suite of player protection tools accessible from your account settings under the Responsible Gaming tab. You can set daily, weekly, or monthly deposit limits in PKR that prevent you from depositing above your chosen amount. You can also set loss limits, session time reminders, cooling-off periods, and reality check pop-ups. Limit reductions take effect immediately. Increases require a 24-hour review period. All p98 responsible gaming tools are technically enforced — they are hard limits, not just suggestions.